A new manual for Exact’s Synergy Enterprise Customers is being completed. This document describes the use of all of the fields within workflow requests.
This manual will be available on our website at the end of April. The manual will be priced at $125 and will be available as a downloadable PDF document.
We are looking for ideas on other manuals that Synergy Customers would find useful. You may leave comments on our website – www.synergyexpert.com
New Manual Being Published for Exact’s Synergy Enterprise
April 16th, 2011 No comments »SynergyExpert Attending Exact’s Engage Conference
March 26th, 2011 No comments »SynergyExpert.com will be an active participant at Exact’s Software Annual Customer Conference. The trade show and educational seminars will provide customers with knowledge onthe software and product enhacements.
We will be displaying our Tools and Manuals at the Trade Show and a Breakfast session. Thye theme of the Breakfact is “Turbo Charge Your Synergy”. We will be showcasing examples of how customers can enhance their Synergy.
Staff from SynergyExpert will also be acting as Co-Presenters for two of the eductaional seminars.
For more information, visit the Exact Software site at www.exact.com or our site at www.SynergyExpert.com
Police Department selects Synergy Enterprise for Records Department
December 12th, 2010 No comments »In December, The Donas Group completed Phase One of the Implementation of Synergy Enterprise Software from Exact Software with a local Police Department.
This Police Department selected Synergy Enterprise for their Records Retention Department, due to its flexibility and data storage functionality. In Phase One, the Department will be using the software to track Traffic and other Tickets as well as the Management and Storage of Documents.
Phase Two is expected to consist of using the software functionality to track Cases within the Detectives Bureau. Other Modules planned include automation of Ticket Entry from the Computers used by the officers and a Template for Tracking inmates within Jails.
The Police / Law Enforcement Template will be introduced to the industry through Press releases, trade shows and other marketing activities during 2011. For more information, contact The Donas Group, Inc. at 847-956-6500.
Synergy Enterprise SDK with Extra Free Fields in Requests
December 12th, 2010 No comments »The Donas Group has created an SDK application by adding over 70 Additional Free Fields for use in Exact’s Synergy Enterprise product.
These additional Free Fields will be used to store additional information within the SQL database for our customer. They work exactly as normal Free Fields within the Request Definitions.
The Synergy Enterprise software module is useful for all types of business for Account Management, Document Storage, Project Management and Business Process Management. For more information on how the product can be of use to your organization, contact us at 847-956-6500.
KnowledgeSync Business Activity Monitor Available for Exact Software Customers
November 1st, 2010 No comments »The KnowledgeSync Business Activity Monitor Software is available for purchase by Exact Software customers. This software is used to monitor business rules that your organization creates and provides notifications to others, such as your staff or customers.
This product is being used by Exact Software customers that utilize Macola Progression, Macola ES, Synergy (ASP Version), Max or JobBoss.
Notifications that can be created include e-mails, faxes, pager notifications, Crystal Reports generated and sent via e-mail, web casts or Exact Synergy Workflows.
Contact us for more information at the www.synergyexpert.com website.
Synergy Enterprise CRM EventPak
October 24th, 2010 No comments »The EventPak is being created and should be ready for organizations beginning in Mid January 2011. This EventPak will be the first of many coming from our organization for the Synergy Enterprise software from Exact Software.
The EventPak will provide Account Notes, Callback and Visit Dates and other non-dated activities for managing your interactions with accounts. It is being designed so that a quick implementation can occur with the use of the EventPak, often accounts are up and running in a matter of days. The major difference between our existing EventPak and our new EventPak for Synergy Enterprise will be the elimination of Opportuniites, since this function has been greatly enhanced by Exact Software
The new Event Manager from Exact Software will be required for this EventPak. Reporting will be provided through the use of Microsoft Reporting Services. All of the existing reports and views from the Synergy Classic EventPak will be ported over to Synergy Enterprise.
More information will be posted on the Synergyexpert.com website in the next few weeks.
Blue Buffalo Food Recall
October 13th, 2010 No comments »Yet another recall has been initiated. This time it’s a dog food recall by Blue Buffalo. The recall, which is voluntary has been initiated because there may be levels of vitamin D in the dog food which are too high for safe consumption. The following products, bag sizes and lot numbers are part of this dog food recall:
BLUE Wilderness Chicken- 4.5 lb., 11 lb., 24lb. – JUL1211B, JUL1311B, JUL2611Z, JUL2711Z, JUL2811Z
BLUE Basics Salmon – 11 lb., 24 lb. – AUG2111B, AUG2211B
BLUE Large Breed Adult Chicken – 30 lb. – SEP 22 11 P, SEP 23 11 P, OCT 26 11 P
Blue Buffalo has released the following statement regarding this recall:
We came to this conclusion after discovering that our ingredient supplier had made a scheduling error and produced a Vitamin D supplement immediately prior to preparing the ingredients for the BLUE products that are in question. We believe that some of the Vitamin D supplement may have been carried over into our products, resulting in more Vitamin D than is called for in our formulas.
While the potential of increased Vitamin D presents no serious health risk, and any negative reaction to these products has been confined to a very small segment of the canine population who appear to be sensitive to higher levels of Vitamin D, we have a zero tolerance for any product that does not meet our specifications….
Blue Buffalo has suggested that if you do have one of the recalled bags in your possession, you should immediately stop feeding your dog from that bag, and call 1-877-523-9114 for further information regarding a refund of the product.
Blue Buffalo produces both cat food and dog food. They are headquartered in Wilton, Connecticut.
Organizational Relationships with Synergy
July 6th, 2010 No comments »Businesses that use Exact’s Synergy software to help manage Accounts such as Prospects and Customers have asked for functionality such as “Who does this Contact Person report to?”
In standard Synergy, this information could be put into the notes for each contact person, but it would be very difficult to extract this information.
With our new Synergy tool, we are able to capture this information on each Contact card. Modifications can be made easily by all Resources within your organization, even if they do not have the rights to make changes to the card. A button is added to your Contacts screen to allow the displaying of this information in a easy to view format.
For more information, visit the www.synergyexpert.com website.
National Take Your Dog to Work Day
June 12th, 2010 No comments »PetProducts360.com wants you to mark your calendars. June 25th is National take your dog to work day.
To prepare your dog for a successful day at the office, he should be comfortable in new environments and greeting strangers. That means providing lots of practice before the big day by taking him along with you everywhere dogs are welcome such as to parks, dog-friendly restaurants with outdoor seating and pet stores. When you’re out and about, teach your dog to sit while being petted rather than jumping up on the greeters. This will be especially important when you take him or her to the office. Good manners will go a long way and your boss and co-workers might even invite him back again.
If your co-workers bring their dogs to work too, make sure your dog and the others are dog-friendly before allowing any interactions. The last thing you’d want to do is have a public dog fight! That would be a sure-fire way to put the kibosh on next year’s event! If all the dogs are friendly and have been well-socialized, interactions should be done on leash, fully supervised, kept short and sweet (5-10 minutes at a time) and ended on a positive note. Calling your dog back to you and giving him a reward for coming when called is a great way to end a short play session.
Having a safe rest area like a bed or kennel gives your pet a place to relax.
According to a survey of working adults over the age of 18 conducted by The American Pet Products Manufacturers Association, nearly one in five U.S. companies allows pets in the workplace. If your workplace isn’t among them and you’d like it to be, here are some other findings disclosed by the survey:
• Fifty-five million Americans believe having pets in the workplace leads to a more creative environment.
•Fifty-three million believe having pets in the workplace decreases absenteeism.
• Fifty-million believe having pets there helps co-workers get along better.
• Thirty-eight million believe having pets in the workplace creates a more productive work environment.
• Thirty-two million believe having pets in the workplace decreases smoking there.
• Thirty-seven million believe having pets in the workplace helps improve the relationship between managers and their employees.
And, 46 million people who bring their pets to the workplace work longer hours.
One thing is certain, if your company allows its employees to participate in Take Your Dog to Work Day this year, I bet there won’t be an empty desk to be found June 25!
SynergyExperts Publishes Manual / EventPak for Projects
March 27th, 2010 No comments »SynergyExperts, the organization that creates Tools and Manuals for Exact’s Synergy Module announces that a new Manual / EventPak has been published and available for immediate sale.
The manual demonstrates a Project with over 85 milestones and tasks for the development of new products. Using this manual, an organization can quickly begin the implementation of this module in Synergy for Projects.
This manual (over 150 pages) demonstrates the use of Projects within the Synergy module. Custom Requests (and how to build them) are shown, allowing an organization to mimic the information in the manual.
Four custom ASP pages were created to allow an organization to view Milestones, Tasks, Notes and Time Entry information directly from the Project Card in Synergy.
This manual and other Tools, Tips, EventPaks and other manuals are available at www.synergyexpert.com
